Support

We read every message and reply within two business days.

If you or someone else is in danger, call 911. In the US you can call or text 988, the Suicide & Crisis Lifeline, any time. Linen and its email are not watched around the clock.

Subscriptions

Cancel

On iPhone: open Settings → tap your name → Subscriptions → Linen → Cancel Subscription. You can also open it from Linen: Me → Manage subscription. Cancelling stops the next charge; you keep Premium until the end of the period you paid for.

Free trial

The yearly plan starts with a 7-day free trial. If you allow notifications, Linen reminds you one day before the trial ends. If you cancel at least 24 hours before the trial ends, you are not charged.

Restore a purchase

Subscribed to Premium and reinstalled? Open Me → Restore purchases, signed in with the same Apple ID you used to buy.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

Your Bible study guide

Change guide: tap the guide's picture at the top of the guide's tab, or Me → Your guide. Your conversation stays.
Ask about a verse: while reading, press and hold the verse.
How many questions: free accounts can ask 3 a day; Premium can ask as many as you like.
Clear the conversation: the trash icon in the guide's tab. It is stored only on your phone.
An answer looks wrong? The guide is an AI and can make mistakes. Tap the verses it cites to read them yourself, and email us the question so we can improve it.

My prayers and sharing

My prayers is in Me. Prayers stay on your phone unless you share one.
Share a prayer: open it and tap Share this prayer, then choose Messages, WhatsApp, Mail or any app. The first time, you pick the name people will see.
Someone sent you a link: tap it. If Linen is installed it opens in the app; otherwise it opens in your browser, where you can tap "I prayed".
The link opens in the browser even though I have Linen: on the page, tap Open in Linen at the top. In Safari you can also tap Open on the banner. If you once chose to open the site in Safari, iPhone remembers; pressing and holding a link and choosing "Open in Linen" switches it back.
Stop sharing, or turn off a link: open the prayer you shared and use the options under Shared.
Notifications: iPhone Settings → Notifications → Linen.
Report or block: tap ⋯ on a prayer or note in the app, or Report at the bottom of the web page. See the community guidelines.

Your data

Highlights, saved verses, your prayers and your conversation with your guide are stored on your phone and included in your iPhone's iCloud or computer backup. Use Me → Export to keep a copy as a text file. To delete everything you shared, use Me → Delete my prayers. Details are in the privacy policy.